How does two-factor authentication (2FA) work?

  • What you need: An authenticator app (e.g. Google or Microsoft Authenticator) or the Apple app “Passwords” on your smartphone.
  • How to activate 2FA: In your findependent app, go to Profile -> “Activate Face ID / 2FA” and follow the instructions. In the future, you will need to enter a code from your authenticator app in addition to your password when logging in.
  • What if you lose access? Lost your phone? Don’t worry. Just contact our support team. We’ll help you quickly and easily to regain access to your account.