How does two-factor authentication (2FA) work?
If you want to protect your findependent account with a 2nd factor,…
How (frequently) can I adjust my investment solution? Does it cost anything?
You can change your investment solution or redefine your investment…
How can I increase my allowance to save on fees?
With findependent, you invest at least 2'000 francs without management…
Why was I charged fees even though my investment sum is even smaller than my fee-free amount?
For technical reasons, the quarterly management and custody fees…
When and how will I receive my tax return documents?
You will find the 2024 tax statement for your findependent…
How can I adjust my IBAN for payouts?
For security reasons, you cannot change the IBAN for payouts…
Why do the profit and return in % not match?
findependent calculates the return in the app as a time-weighted…
Why can’t I see my deposit in the app yet?
As our partner bank, the Hypothekarbank Lenzburg, still has to…
How can I change the name or the image of a goal?
You can change the picture and the name of your invesment goal…
How can I withdraw money?
To do this, simply tap on "Withdraw" directly in the app at your…
