How can I adjust my IBAN for payouts?
For security reasons, you cannot change the IBAN for payouts in the app, but you can use the corresponding letter template, which you can find here. You shall print this document, fill in your new IBAN, sign it and send it to us as. You can also send it as a scan to our email adress service@findependent.ch.
That sounds complicated and a bit old-fashioned. We’re not doing this to make your life difficult. The reason is that this is another security check on our part to ensure that withdrawals from your findependent investment solution always go to an account in your name and not in someone else’s name. Better safe than sorry.